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  • PLACE AN ORDER

    Call1-866-272-8833

    Fax1-866-757-2255

  • CUSTOMER SUPPORT

    1-866-272-8833

    Monday - Friday 7:00 am to 3:00 pm EST
  • SALES & PRODUCT EXPERTS

    1-866-930-6299

    Monday - Friday 7:00 am to 6:00 pm EST
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  • RETURNS AND EXCHANGES

    Review our policy and procedures.
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Call to Order 866-272-8833

Returns and Exchanges


Pricing subject to change without notice. School Sign Shop tries to keep pricing as low as possible, but we

do reserve the right to change any prices without notice. Call 1-866-272-8833 for the most

updated pricing. Many discounts for quantity purchases are available. Some items do ship

freight; please call your School Sign Shop Representative for a shipping estimate.

 

Terms: We accept all major credit cards, however, most schools and institutions have an open

account with School Sign Shop. We take most purchase order numbers, and most verbal orders.

Items purchased will be invoiced upon shipment. All invoices are due in full within thirty (30)

days from date of invoice. Credit cards will be charged when item ships.

 

Shipping & Delivery: F.O.B. Vassar, MI or Point of Manufacturer. Shipping will be prepaid and

added to invoice.The customer is responsible for inspecting the shipment for loss and/or damage

at the time of delivery. If there is visible damage, the customer should make a note on the shipper

Bill of Lading, or refuse the shipment. It is highly recommended to open all packages and inspect

before signing for them, report any damage on Bill of Lading. The customer is protected from any

concealed damage ONLY if a claim is filed with the carrier within 7-10 days of delivery. 

Small shipments- Fed Ex/ UPS will deliver cartons off trucks into building. 

Large shipments- A truck will deliver your order using standard ail gate delivery if your building

has a dock. If your building does not have a dock please let us know at the time of order.

*Lift gates are available. It is the customer’s responsibility to request the lift gate at the time of

order.

Additional charges apply. 

*Special orders vary in lead-time. Please call for details.

 

Returns: All returns must be completed within 30 days of delivery and be accompanied by a

Returned Merchandise Authorization Number(RMA), obtained by calling 1-866-272-8833.

A 10-20%restocking fee will apply to all returns, unless School Sign Shop shipped an item in error.

Customer is responsible for original shipping charges and shipping back to School Sign Shop.

Some items are not returnable, (custom signs).Ask when ordering to see if it

is returnable. Credit or refund will be issued only for items returned in new, saleable condition.

 

Cancellations: Some items are not subject to cancellation once the order is placed and in

production. If you have any questions as to whether your order may be cancelled, ask at the

time the order is being placed.

 

Warranty: Customer acknowledges that School Sign Shop provides products from third parties and

has no responsibility for defects/failure of same. Only the warranties provided by the

manufacturer are available to the Customer.

 

Disclaimer: School Sign Shop has made no representation or warranty as to any matter whatsoever.

School Sign Shop disclaims and customer expressly waives as to School Sign Shop all warranties other than

manufacturer's warranties, with respect to the product, including but not limited to, all express or

implied warranties  of merchantability and fitness for a particular purpose, quality, capacity or

workmanship. Nothing contained herein shall diminish the right of customer to exercise all rights

and remedies against the manufacturer of the product for any theory of law or equity for any loss

of use. Revenue, anticipated profit or special, indirect, incidental or consequential damages

arising out of the design and use of the product. School Sign Shop shall identify the manufacturers'

warranties it is aware of to customer.

 

Customer Representation: Customer represents that the individuals placing orders(s) have the

full authority to place the order and legally bind Customer.

 

Governing Law: The purchase agreement (order invoice) shall be governed by and construed in

accordance with the laws of the State of Michigan. If any provision or term shall be invalid or

unenforceable, the remaining terms and conditions shall not be affected thereby and each provision

shall be valid and enforceable to the fullest extent permitted by law.